Retail roles at MECCA

Retail Roles

Our store teams are the beating heart of MECCA

Our customers are our reason for being, and we have our store teams to thank for bringing their passion and energy into work every day and enabling our customers to look and feel their best.

Be part of the team

Be part of team MECCA

We take great care to recruit team members who are genuinely excited by our purpose and believe in our core values. We look for people who are passionate about providing the best customer experience possible and committed to making every person that walks through our doors look and feel their best.

If you bring the passion, we’ll provide the rest! Such as…

  • Inspiring and empowering leaders both in your store and in the business
  • A supportive and diverse team across Australia and New Zealand
  • Brand and artistry training, both online and face-to-face
  • A generous discount and store bonus program
  • Plus… Product, product, product!

The opportunities are endless

Join us as a:

  • Store Host – our retail assistants who focus on providing the ultimate service experience to each and every customer.
  • Specialist – our team members who are experts in an area they are passionate about and spend time providing a specialist service to customers with makeup, skincare or fragrance.
  • Operations – our team behind-the-scenes who are responsible for creating and maintaining an exceptional in-store environment, ensuring that the right products are available at the right time for our customers.
  • Store Leader – our inspiring and empowering leaders who grow and nurture an incredible store team as a Zone Manager, Floor Manager, Assistant Manager or Store Manager.
  • Bilingual Speaker – to ensure we continue to provide both our local and international customers with the best experience possible, we are always on the lookout for talented bilingual speakers to join our team.
The opportunities are endless
How we will set you up for success

How we will set you up for success

Being a part of the MECCA team means gaining access to a wealth of opportunities for personal and professional growth.

Not only will you have a comprehensive two-week induction when you first join our team, but we will continue to take you on a learning journey like no other! From classroom learning to practical workshops, 1-to-1 coaching, guest speakers and field trips, we are committed to ensuring our team members are always growing, engaged and challenged.

We have also built our very own online MECCA Learning Lab, so that our teams can access brand, product and operational training anywhere and anytime.


Grow with MECCA

Meet Julia, who has had a MECCA-mazing career so far. Julia started her MECCA journey in 2012 as a Store Host in our Melbourne Central Maxima store.

Whilst embodying our values, she developed her passion for leadership and training and quickly progressed to a Regional Training Manager for Victoria. In this role, she learned all about leadership, presenting and how to be effective in training team members to upskill their knowledge and drive customer service in stores.

Julia then took some time off to spend with her family before returning into the role of VIC State Training Manager where she led a team of Regional Training Managers to drive motivation, knowledge and results.

Two years on, Julia’s career pivoted as she became a Regional Sales Manager and learned the other element of retail leadership by managing and fostering a group of stores. After learning all about the world of sales and running a fantastic region in Victoria, Julia came back to her love of Education and she is now our National Training Manager for Australia and NZ. In this role, she works closely with our brands and leads a team of State Trainers and team members from across the business.

Grow with MECCA
Are we a MECCAMatch?

Are we a MECCAMatch?

Our recruitment process provides an opportunity for you to learn about MECCA, and an opportunity for us to learn about you!

To join our store team, there’s no expectation that you need to be an expert in makeup, skincare or fragrance, but you must be positive and enthusiastic with a passion for beauty and customer service. We look for team members who go above and beyond to ensure our customers leave looking and feeling their best.

Once you submit your online application, our Retail Recruitment team takes great care in reviewing your response. From there, you may be invited to attend and participate in a group Careers Forum to showcase how you respond in certain retail scenarios, demonstrate the MECCA values and adapt to feedback. The second part of our Careers Forum will include a face to face interview, and a potential Artistry Assessment depending on your experience. If successful following this – the MECCAverse is your oyster! We will be so excited to welcome you to the team.

Click here to see what opportunities we currently have available.