To our much-loved MECCA community

At this difficult time, we want to let you know that following the Government’s announcement, we will be closing our New Zealand stores until further notice (but never fear… we will let you know the minute we re-open!). The safety of our customers and our teams will always be number one priority.

At this time, remains open, operating and bursting to help you in any way we can. To be able to get your orders to you, we will be dispatching all New Zealand orders safely from our Australian warehouse. Unfortunately, this does mean that we are unable to ship some items classified as Dangerous Goods, such as aerosols, fragrances and certain devices. Due to delays as a result of the COVID-19 lockdowns, please allow 2-4 business days from dispatch to receive your order. For more information, please visit our Shipping Information page here. We will continue to offer gift wrapping, e-gift cards and our live chat team members who are at your service... everything you need is only a click away. As always, our incredible Customer Service team are on hand to answer any and all questions you may have on 0800 882 443.

Please know that while you may not be able to see us, we are still here with our beauty bells on. Our communications and our conversations with you will not come to an end. We will use this time to develop new – and we think rather wonderful – ways to continue to bring the MECCA magic into your homes and hands.

Stay tuned, stay healthy and let’s all look after each other.

The MECCA Team