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Contact Us

Please note: We’re experiencing a peak in enquiries, so it will take us a little longer than normal to get to everyone, with delays of up to 3-5 days. We are working hard to respond as soon as we can. Thanks a million for your patience and support – we really do appreciate it.

Track your online order here.

Have an enquiry or some feedback? Fill in the form below and we’ll get back in touch as soon as possible.

In the mean time, you may find an answer in our Customer Experience section. Alternatively, you can reach out to the experienced Makeup, Skincare and Fragrance Specialists in our Customer Experience team via phone (Monday to Saturday, 9am – 5pm NZST). Please call us on 0800 882 443 (free call New Zealand).

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Please note: your personal information is strictly confidential. All emails are sent to customerservice@mecca.com.au

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